Booking Support
Need help with a booking? Our concierge team is available 24/7 to assist you.
Phone Support
+1 (555) VYMARA-1
24/7 Available
support@vymara.com
Response within 2 hours
Common Booking Issues
Modify an Existing Booking
Log into your account, go to "My Trips", select your booking, and click "Request Changes". A concierge will assist you with modifications based on provider policies.
Cancel a Booking
Cancellation policies vary by provider. Visit your booking details page and click "Cancel Booking" to review the cancellation policy and submit a request.
Payment Issues
If your payment failed, please verify your card details and ensure sufficient funds. For other payment concerns, contact support@vymara.com with your booking reference.
Missing Confirmation
All confirmations are sent to your email and stored in "My Trips". Check your spam folder or contact us to resend confirmations.
Emergency Assistance
If you're experiencing a travel emergency or need urgent assistance while traveling, call our 24/7 emergency hotline:
+1 (555) URGENT-1