Privacy Policy

Introduction

At Vymara, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Vymara, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Billing and payment information
• Passport and travel document details
• Travel preferences and dietary requirements
• Communication history with our concierge team

Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (with your permission)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your bookings and payments
• Communicate with you about your trips and our services
• Personalize your travel recommendations
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations
• Send you marketing communications (with your consent)

Information Sharing

We may share your information with:

• Travel Partners: Hotels, airlines, and other travel providers to complete your bookings
• Service Providers: Third-party vendors who perform services on our behalf
• Payment Processors: To process your payments securely
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Secure access controls and authentication
• Employee training on data privacy and security
• Incident response and breach notification procedures

Your Privacy Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain processing of your data

To exercise these rights, please contact us at privacy@vymara.com.

Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.